w2w - Information

web site was good but item out of stock not advised at time had to send them an email two deliverdates were given 7.11.08 and 21.11.08 item received 22.11.08.Could have been more pro active in keeping customers advised of delays

When I ordered the dvd ram there was no indication that the item was out of stock. It was only through me going online when I started wondering where my order was that the status info told me. Even then there was no indication of when the item would be in stock. I had to email customer support to find out.

As a result I am afraid I will not use w2w again, as I like to know up front about the avaialbility of the item I want to order.

My overall purchase experience of W2W is good, I have found the price reasonable and competitive and the site is simple to use. Delivery was within the time stated.

The site failed to advise that the item was out of stock, then failed again to tell me of this, leaving me sitting here like a stuffed tomato wondering if was lost in the post ect.???
Upon checking with W2W after 5 days I found that the item was out of stock.
Service they do not know the meaning of the word.

overall they had what i wanted and had go09d prices delivery was on time goods well packed will go back and look again

Goods ordered. No email received saying goods were out of stock, only found out by looking at account, so had to cancel order and purchase elsewhere.

We have waited 12 days for the order only to find that the item is listed out of stock. An Email to let us know would have been appreciated

have used several times before and have always been very pleased with goods and service.

Very good on price with the free delivery. Would help if W2W would make it clearer the expected delivery time for each item as I've been left waiting up to nearly 10 working days and for other orders delivery has been within 5 working days.

Very good free delivery!