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Global Gizmos - Information

NameGlobal Gizmos
Rating & reviews Retailer Rating: 3.8 / 5 289 reviews
Retailer Web PageGo to store Go to store
Head Office AddressU125-133 Pollard St, Manchester, M4 7UB
Telephone0844 8845199
Fax0161 274 3840
Telephone Order0844 8845199
Number of Stores1
Refund PolicyContact returns department at returns@globalgizmos.co.uk within 7 days of receipt of product for a returns number. Refunds will be issued to the original method of payment usually within 4/5 working days.
Payment OptionsVisa, Mastercard, Maestro, Switch, Solo, Visa Electron
DeliveryLynx Express or Royal Mail Special Delivery
Return PolicyContact returns department at returns@globalgizmos.co.uk within 7 days of receipt of product for a returns number. Refunds will be issued to the original method of payment usually within 4/5 working days.
Guarantee12 month manufacturers guarantee
Member Cardn/a
Pay by Installmentn/a
Membershipn/a
Cost of DeliveryFree to all mainland UK destinations.
Low Price GuaranteeGlobal Gizmos will endeavour to pricematch any like for like product.

Customer Satisfaction Evaluation

Overall purchase experience
3.8 / 5
3.8 / 5
Based on  289 reviews
Likelihood to buy again
3.6 / 5
3.6 / 5

Evaluation of Purchase

Ease of placing the order
4.6 / 5
4.6 / 5
Product selection and availability
4.4 / 5
4.4 / 5
Product information
4.3 / 5
4.3 / 5
Price
4.5 / 5
4.5 / 5
Website performance
4.5 / 5
4.5 / 5
Payment options
4.4 / 5
4.4 / 5
Delivery options
4.2 / 5
4.2 / 5
Delivery & handling charges
4.0 / 5
4.0 / 5
Customer support
3.9 / 5
3.9 / 5

Evaluation of Delivery

Availability of product you wanted
4.2 / 5
4.2 / 5
Order tracking / status information
3.2 / 5
3.2 / 5
On-time delivery
3.4 / 5
3.4 / 5
Product met expectations
4.6 / 5
4.6 / 5
Customer support
3.3 / 5
3.3 / 5

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More

Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

Review by Pricerunner Customer Satisfaction Evaluation submitted 28/12/08 Report Review
Overall rating
1.0 / 5
1.0 / 5
Comments

ALTHOUGH THE ITEM WAS ORDERED IN PLENTY OF TIME IT DID'NT ARRIVE FOR 17 DAYS AND AS IT WAS AN EXMAS PRESENT WHICH RUINED THE SURPRISE. I PHONED SEVERAL TIMES ONLY TO BE GIVEN A LIE FOR THE RESON OF NON DELIVERY NOT ONCE BUT SEVERAL TIMES THE EXUSE WAS THE TRACKING NUMBER WAS NOT GIVEN BY SPAINS AIRPORT AND AFTER CONTACTING BRITISH POST OFFICE THEY INFORMED ME THAT ALL PARCELS ONLY HAVE ONE NUMBER GIVEN AT SOURCE I WAS REFUSED THIS NUMBER BY THE SALES STAFF.AND THEN ALL PHONE WENT OFF UNTILL THE NEW YEAR LEAVING ME HIGH AND DRY
WITH NO APOLOGISES OR HELP. A.GINGER

Review by Pricerunner Customer Satisfaction Evaluation submitted 27/12/08 Report Review
Overall rating
1.0 / 5
1.0 / 5
Comments

I specically ordered from yourselves a gift for a friend to be delivered to her at her home for Christmas. It was not until the 22nd December that you said you were unable to deliver by which time I was unable to access a computer and am now left feeling embarrassed at the lack of gift for my friend.

Review by Pricerunner Customer Satisfaction Evaluation submitted 26/12/08 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

The price was the attraction and the delivery before christmas was as advertised. Thanks

Review by Pricerunner Customer Satisfaction Evaluation submitted 25/12/08 Report Review
Overall rating
1.0 / 5
1.0 / 5
Comments

Purchased item online and at no time was i notified that there was no stock in the country of the item. Requested refund and I am still waiting...

Very disappointed as it was supposed to be a gift for my father!

Review by Pricerunner Customer Satisfaction Evaluation submitted 23/12/08 Report Review
Overall rating
3.0 / 5
3.0 / 5
Comments

I ordered on a Friday and paid for express delivery.
I had to call the following Thursday to check the order and i believe it was only sent out on this day as it arrived on the following Saturday

Review by Pricerunner Customer Satisfaction Evaluation submitted 23/12/08 Report Review
Overall rating
3.0 / 5
3.0 / 5
Comments

Order placed on 14th.
Email advising of dispatch arrived on 18th.
Tracking number did not show up on Royal Mail system.
Phoned Royal Mail.
They had no record of package bearing that number!
E-mailed Global Gizmos on 20th (Sat) still no reply to email as of 23rd (Tue) despite claiming to respond within 24 hours.
Tried to phone to see what the problem is/was.
No reply as they had shut for christmas on the 19th.
Getting quite twitchy about christmas presents arriving in time.
23rd and package turns up bearing "Next Day" sticker!

Lo and behold the tracking number is now (10am) working. it wasn't at midnight last night!

Was it dispatched on 18th as per email or was it really sent on 22nd????

Still, the stuff is here now.
Good prices but I might be inclined to pay a bit more and use a more reliable retailer.

Review by Pricerunner Customer Satisfaction Evaluation submitted 22/12/08 Report Review
Overall rating
5.0 / 5
5.0 / 5
Comments

very happy with gps i purchased from global gizmos, i found the website very user friendly, the price was the cheapest i have found anywhere on line, delivery was as promised before christmas, thankyou very much. All the best for 2009.

Review by Pricerunner Customer Satisfaction Evaluation submitted 21/12/08 Report Review
Overall rating
4.0 / 5
4.0 / 5
Comments

I would like to have known when i purchased approx date of delivery.

Review by Pricerunner Customer Satisfaction Evaluation submitted 18/12/08 Report Review
Overall rating
1.0 / 5
1.0 / 5
Comments

I have still not received my order!

Review by Pricerunner Customer Satisfaction Evaluation submitted 18/12/08 Report Review
Overall rating
3.0 / 5
3.0 / 5
Comments

I'm still waiting for my order.

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Total number of pages: 9

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