Laskys - Information

Reviews made for this retailer can only be made by consumers who have made an online purchase from this merchant. Read More
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
Both products I ordered on-line were not available. It was a bit of an inconvenience that the website did not show that they were out of stock. I was promptly called to be advised that they were not available. No charges were made to my credit card.
My first delivery was damaged, when I informed you, a return to you was arranged. I received the second combi microwave in perfect condition.
Many thanks.
My email enquiry has not be responded to, and the item has not been delivered, despite paying for expedited delivery over a week ago.
I cannot even view the tracking of the order on the web since the web site malfunctions on my Mac.
I am now wondering if I will ever get the item.
Not good.
Initial impressions during ordering were good, although I was disappointed to note that payment was taken from my account immediately, rather than just prior to dispatch, as happens with many other suppliers. I accepted a fairly lengthy delivery date because it happened to suit me, but then there were a further two one-day delays, about which I was eventually advised. Staff were pleasant at all times, which certainly cushioned my disappointment to some extent, but the points noted above still rankle. The delivery crew (sub-contract?) were excellent and friendly in their approach, despite the early hour and the fact that they had just made a 70 mile trip through freezing fog.
I placed an order for a microwave at lunchtime on Thursday 19 December and paid £1.95 delivery, yes only £1.95, to guarantee delivery 3-5 working days as I wanted it before Christmas. The microwave was delivered before lunch on Saturday 20 December. Excellent service. I will certainly be buying from Laskys again.
My first purchase developed a fault and the return procedure worked a treat with prepaid lable sent to me by e-mail. My money was refunded immediately. A second purchase was then made and delivered satisfactorily within a few days.
delievered 6 days earlier than expected and all this a week before christmas






