SimpliShopping
- > Epson UK

Epson UK - Information

NameEpson UK

                        Rating & reviews 
                        
                            
                            
                                            
                            
                                




	
	
		0 review
	


                            
                        
                    
Retailer Web PageGo to store 
Head Office AddressEpson (UK) Ltd, Campus 100, Maylands Avenue , Hemel Hempstead, Herts, HP2 7TJ, U.K.
Telephone08702 416900
Fax01455 622684
Telephone Order0870 240 4026
Number of Stores-
Refund PolicyReturn must be within 30 days of purchase, for a full refund. If you return it to us by post, unopenedd in its original condition, within 30 days, we will issue a full refund for the price of the item. We will also be happy to refund the delivery charge if you had to return the goods because we made a mistake.
Payment OptionsAll major credit cards accepted.  
Delivery•	before 1pm on a working day, we will endeavour (where possible) to dispatch the goods that day;
 •	after 1pm, we will endeavour (where possible) to dispatch the goods on the next working day; or •	on a day which is not a working day, we will endeavour (where possible) to dispatch the goods on the next working day. Please note that in periods of high volume dispatch may be delayed, but in any event we shall endeavour to dispatch your order as soon as possible. 
The goods will be delivered to you by post or by courier parcel service. Dispatch means when we deliver the goods to the Royal Mail or the parcel carrier. Goods should normally be delivered to addresses on the UK mainland by first-class post within seven working days. Delivery to Northern Ireland or UK islands may take longer. 
Our arrangements with the courier for next day delivery are that they will deliver the goods to delivery addresses on the UK mainland on the next working day after they are dispatched, or before 10am if this is what you have asked and paid for. 
Please note that Pre 10am deliveries operate between the hours of 7am to 10am. 
The courier will not deliver the goods unless someone at the delivery address signs to confirm that the goods have been delivered. 
If goods sent by first-class post do not arrive within 7 working days, we recommend that you ask you local postal sorting office if they've already tried to deliver it and ask your neighbours if the package has been left with them. If after this you still have trouble locating your order please contact us at: 
BuyEpson
C/O Walsh Western
Logix Park
Watling Street
Hinckley
Leicestershire
LE10 3HZ
Telephone: 0870 240 4026 
If you ordered your goods to be delivered by courier and the goods have not arrived by the expected time, please call us: 
•	after 10 am for goods which should have been delivered by 10am; 
•	on the day after the day they should have delivered if you asked for standard next day delivery. 
If there was no one available at the delivery address to receive the goods, please contact the courier or Royal Mail at the number shown on their "unable to deliver" card. 
For all delivery methods, please inform us within 21 days if you have not received your expected goods. We regret that we are not able to accept claims for non-delivery after this period of time. 
Limits on our liability for late delivery 
We do not accept any liability for losses or any other consequences because you cannot use your printer because you do not have the ordered ink or paper. If the time for delivery is critical to you, we recommend that you use the courier parcel service provided at the time of purchase or alternatively we suggest that you buy what you immediately need from a local retailer. In the future, we recommend you buy and keep a reserve supply of consumables with your Epson product and use this service to replace the reserve. 
Some definitions 
A "working day" is a day when our headquarters office is open for normal business. 
"Circumstances outside our control" include circumstances resulting (directly or indirectly) from any strike, lockout, fire, flood, inability to get products, materials or services, breakdown, delays by suppliers or carriers, government acts or regulations or any other force or event beyond our control. These are only examples. Other circumstances may also be outside our control. 
"We" and "us" mean Epson (UK) Ltd, trading as BuyEpson 
Return PolicyWithin 30 days of delivery. If it is unopened in its original condition we refund the full price you paid for the item. We will also be happy to refund the delivery charge if you had to return the goods because of our mistake. This does not affect your legal rights. 
Before you return any goods, please call us on 02476 368375 to get a returns number. We cannot not accept any goods you return to us without this number. 
Please fill in the return information on the packaging slip we sent with your order, and wrap the packaging securely. For your protection, we recommend you use a recorded delivery service. 
Send the package to:
BuyEpson
C/O Walsh Western
Logix Park
Watling Street
Hinckley
Leicestershire
LE10 3HZ 
Please note: We can only process returns and exchanges of items which you bought directly from BuyEpson.co.uk. 
Guaranteen.a
Member Cardn.a
Pay by Installmentn.a
Membershipn.a 
Cost of DeliveryFree delivery on orders over £100.00 in the UK (except channel islands)